Focus Your Health 7 Stay in touch and keep your Medi-Cal active at all times ● Keep your phone number and address up- to-date with Health Plan of San Joaquin and your eligibility worker. ● Open, read and respond to all mail you get from HPSJ and the Medi-Cal office. ● If your eligibility worker asks for informa- tion to keep your coverage going, be sure to respond quickly. ● Fill out forms and return them by mail or take them to your local Medi-Cal office. If you have questions, we are here to help. You can call HPSJ at 888.896.7526, TTY/TDD: 711, 8 a.m. to 5 p.m. Monday through Friday. You can also visit hpsj.com/medi-cal-eligibility for information. CLIP AND SAVE Important numbers Customer Service: 888.936.PLAN (7526), TTY/TDD: 711 (Monday through Friday, 8 a.m. to 5 p.m.) After hours/weekends/holidays: 855.828.1486 (for early refills in a crisis) Mental health help: Call HPSJ’s partner, Beacon Health Options, at 888.581.7526 24/7 HealthReach Nurse/Doctor Advice Line: 800.655.8294 HPSJ Care Coordination: 209.942.6352 (Monday through Friday, 8 a.m. to 5 p.m.) Western Drug Medical Supply: 818.956.6691 You can learn more at hpsj.com/members or download the myHPSJ app for Apple or Android devices. For more about power shutoffs, visit pge.com or your County emergency preparedness webpage. Stanislaus County Emergency Preparedness: stanoes.com San Joaquin County Emergency Preparedness: sjready.org
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