Health Plan of San Joaquin | Focus Your Health | Winter 2018

4 Focus Your Health Find your medical home When it comes to getting health care, it’s smart to have a place to call your medical home. That means seeing one doctor first, no matter what type of care you need. With a medical home, you and your doctor get to know each other. Your doctor leads a team of nurses and other providers who manage your overall health—the whole you. This team can meet most of your needs. That might be wellness checkups or managing an ongoing health problem. If you also need a specialist, your doctor helps you find one. Your doctor will also stay updated on your care. It makes for more streamlined care. That can mean less hassle for you—and more peace of mind. To get connected to a doctor, go to hpsj.com and select “Find a Provider.” Sources: Agency for Healthcare Research and Quality; American Academy of Family Physicians; American College of Physicians Our pledge to you The goal of Health Plan of San Joaquin (HPSJ) is to improve the health of our members. We want to give health care value and advance health care outcomes. When we think about Utiliza- tion Management (UM) rewards, we keep in mind: 1 The right care and support. 2 Health plan coverage at the time. We do not reward doctors for giving out denial letters. There are no rewards or extra money to support using less resources. Need to ask a question about your health? HealthReach can help: D Speak with an advice nurse D Talk to a doctor D Find urgent care locations near you D Decide if your problem can be treated at home D Listen to audio health library topics Call HealthReach 1.800.655.8294 Call HealthReach - Free phone service to give you the care you need when your doctor is not available. HLTHRCH031318 If you have any questions, please call us at 1.888.936.PLAN ( 7526 ); TTY/TDD: 711 . Q U E S T I O N S ?

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